A. Key Responsibilities:

1. ERP System Maintenance & Development (SAP B1):

• Technical Support: Perform hands-on troubleshooting for SAP B1 functional and technical issues.
• Report Customization: Utilize Crystal Reports to design, modify, and optimize business documents (Invoices, Picklists, Labels).
• Data Management: Write and execute SQL Queries for data analysis, system auditing, and generating customized reports for management and accounting.
• Master Data: Maintain Item/BP Master data and ensure the integrity of the database.
• Documentation: Draft and maintain User Manuals (SOPs) and project documentation.

2. General IT Support & Infrastructure:

• Provide daily support for hardware, software, and network connectivity (PC, Wi-Fi, LAN).
• Manage and troubleshoot office peripherals, with a focus on Label Printers and High-speed printers.
• Coordinate with external vendors for hardware maintenance and MRO-related tasks.

B. Requirements:

Technical Skills (Essential):

• Proficiency in SQL (MS-SQL or HANA); ability to write queries and extract data independently.
• Hands-on experience in Crystal Reports (Layout design, formula editing, and grouping).
• Experience: 1-2 years of ERP Support experience (SAP B1 experience is a strong advantage, but other ERPs like HANA S4 or MS Dynamics will be considered).
• Degree or Diploma in Computer Science, Information Systems, or related field.
• Good team player, able to influence others and work in multi-cultural environment.
• Good command of both written and spoken English and Mandarin.
• Candidates with more experience will be considered as Senior IT Supporting Officer/IT Assistant Manager.
• Japanese Speaking with JLPT Level N3 or above is an ADVANTAGE.

Benefits:

• End of Year Payment
• Medical insurance
• Transportation allowance
• Discretionary Bonus
• Travelling Allowance
• Annual Leave
• Birthday Leave
• Medical leave
• Five-day work per week
• Education allowance
• Bereavement Leave
• Other special leave- long service leave

Personal data collected will be used for recruitment purpose only.

Interested parties, please write with full resume to Human Resources Department, send to hkhr@zenfoods-grp.com or whatsapp 9737 1105 or via Apply Now. For other information, please visit our website https://zenfoods.com.hk/tc/